83rcom Privacy Policy
This page clearly sets out how your personal data is collected, securely stored, and responsibly used.
83rcom recognises that the personal data of Myanmar players is extremely important. This Privacy Policy ("Policy") sets out how 83rcom ("Company", "we") handles the personal data of players ("you" or "user") who access the website https://83rcom.im ("Platform").
By continuing to use this Platform, you are considered to have read and agreed to the terms of this Policy. If you do not agree, please stop using the Platform.
This Policy may be updated from time to time. Changes will be posted on this page, and continued use of the Platform means you accept the revised Policy.
Information You Provide Directly
This includes information you provide when registering an account, filling in contact forms, or requesting services:
- Name, date of birth, and contact phone number
- Email address
- National registration card or citizenship verification details (for KYC requirements)
- Payment information (KBZPay, Wave Money, AYA Pay account numbers)
- Bank transfer details
Information Collected Automatically
This includes information we automatically record when you access the Platform:
- IP address and technical details about your computer or mobile device
- Browser type, language, and version
- Pages visited on the site and time spent
- Cookies and similar tracking technologies (see details below)
- Gaming records (games played, duration, amounts wagered)
Information Received from Third-Party Services
The following sets out which third-party services may provide personal data:
- Transfer confirmations from payment processors (KBZPay, Wave Money, AYA Pay)
- Advertising or referral partners you have consented to
- Social media platforms you have voluntarily connected (where applicable)
Providing the Service
- Account Registration and Management
- Processing Deposits and Withdrawals
- Awarding Prizes, Bonuses and Promotions
- Maintaining Game Records
- Setting VIP Levels and Paying Cashback
Security and Legal Compliance
- Protecting Your Account and Funds
- Preventing Fraudulent Activity
- Ensuring Compliance with Jurisdiction, KYC and AML Requirements
- Keeping Records to Resolve Disputes
Communication and Support
- Handling Contacts via 24/7 Live Chat
- Sending Payment Notifications
- Bonus and Promotion Updates (For Opted-In Players Only)
- Platform Update and Change Notifications
Platform Improvement
- Understanding Player Behaviour and Game Preferences
- Measuring and Improving Website Performance
- Identifying and Resolving Issues
- Building Better New Services
We use cookies and similar technologies to improve how the platform works. Cookies are small text files stored in your browser that help the platform recognise you each time you visit.
Essential Cookies
Cookies that are strictly necessary for the platform to operate correctly — including maintaining login sessions and security functions.
Performance Cookies
Used to measure site activity and improve your experience — including understanding which pages are visited most.
Functional Cookies
Remember your language and display settings to give you a more personalised experience.
Targeting Cookies
Used to show relevant offers based on the types of games and services you prefer.
You can disable cookies through your browser settings, but please note that some features of the platform may no longer work properly. We do not use third-party advertising cookies.
83rcom does not sell your personal information to third parties. However, we may share it to the extent necessary in the following circumstances:
Payment Processors
When processing payments through services such as KBZPay, Wave Money and AYA Pay, we share only the information strictly required to verify transactions. Please note that these services operate under their own privacy policies.
Technology Service Partners
We may share limited data with companies providing cloud hosting, data security and IT services that are essential to running the platform. These partners are required to apply data security standards that meet our requirements.
Legal Requirements
We may disclose data to the relevant authorities when required by a court order, legal process or legal compliance obligation. When such disclosure is necessary, we will make every effort to notify you to the extent permitted by law.
We apply industry-standard technical and administrative security measures to protect your personal data:
SSL/TLS Encryption
All data transferred between the platform and your browser is protected by SSL encryption, meaning no third party can read it in transit.
Access Controls
Access to personal data is restricted to staff who need it for their specific role. Everyone can only access data relevant to their own area of responsibility.
Data Storage Protection
Data stored on our servers is encrypted and held in secure data centres. Regular backups are performed to prevent data loss.
Monitoring
Platform security is monitored 24 hours a day, 7 days a week. Any unauthorised access or suspicious activity detected is acted on immediately.
We want to be clear that no technology system can provide 100% protection. In the event of a data breach, affected players and the relevant authorities will be notified immediately in accordance with legal requirements.
Retention Policy
We retain personal data for as long as necessary to provide our services. The following factors are considered when determining how long data is kept:
- Legal compliance and financial record-keeping requirements
- Record requirements for resolving financial disputes
- Fraud prevention and responsible gambling law requirements
- The period you wish to keep your data
Actions after account closure
After your account is closed, financial records are retained for a minimum period required by law. Once that period expires, your personal data is securely deleted or anonymised.
You have the following rights regarding your personal data:
Right of Access
You can request to view what personal data we hold about you.
Right to Rectification
You can request correction of any inaccurate data we hold.
Right to Erasure
You can request deletion of your data where there is no legal requirement to keep it.
Right to Data Portability
You can request your data in a readable format.
Right to Object
You can object to your data being processed for marketing purposes.
Right to Restriction
You can request that processing of your data be restricted until any concerns are resolved.
To exercise any of the rights above, email us at [email protected] or contact us via 24/7 Live Chat. We will act on your request as quickly as possible.
83rcom services are for players aged 21+ only. We do not collect personal data from anyone under 21, and if we become aware of such data, it will be deleted immediately. If your child under 21 has accessed this platform, please notify us right away at [email protected].
Announcing Updates
This policy may be updated at any time to reflect changes in our services, legal requirements, or technology. Updates will be posted on this page and the "Last Updated" date will be changed. For significant changes, we will notify registered accounts by email in advance.
Continued Use Means Acceptance
If you continue using the platform after a policy change, you are considered to have accepted the updated policy. If you do not agree, you may stop using the platform and request deletion of your data.
If you have any questions, data requests, or complaints regarding this Privacy Policy, please contact us through the following channels:
Email: [email protected]
Live Chat: Available 24/7 via Live Chat on the website
Our data privacy team will handle your enquiry as quickly as possible.